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"Bill Peterson's Lean Applied to Business Processes is a unique approach to continuous improvement. His teaching/coaching style and his unique application of continuous improvement will make any business more efficient and a better place to work. The best process Improvement instructor I've had in over 20 years of studying the subject."— Chris Miller, Boeing Field Marketing Rep

"I knew in the first half hour that this class would be exceptional. Bill was engaging, knowledgeable, open, and humble enough to make me feel less intimidated. I feel hopeful about my ability to use the tools he taught. Great instructor!"— Participant, LABP Class, University of Tennessee

"Bill’s enthusiasm hooks you, but it’s his complete understanding of the theory and application of lean and his delivery of the material that set him apart. Professional, personable, and knowledgeable. One of the best."— Participant, LABP Class, University of Tennessee

"The LABP course directly addressed my company and professional needs. Prior to this course I had a decent understanding of Lean Six Sigma concepts, but now I have a well-rounded understanding. As for running an event, I now have the confidence, tools, and support to kick-start the process."— Participant, LABP Class, University of Tennessee

"Concepts covered throughout the course seem universally applicable, from ‘leaning’ one's personal routine to tackling an entire organization."— Participant, LABP Class, University of Tennessee

"This is a fabulous course. I will absolutely recommend this program to friends and suggest that the executive team send additional colleagues."— Participant, LABP Class, University of Tennessee

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Bill Peterson is a Lean best practices teacher and consultant who draws on over 30 years of hands-on experience using Lean, Six Sigma and other continuous improvement tools to enhance process efficiency job satisfaction and organizational performance.

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Next class March 10-14, 2025 at the University of Tennessee’s Haslam College of Business! Custom courses/pricing available at your location.

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5 Day Workshop — training to eliminate the eight wastes of processes to reduce lead time, touch time, and rework by at least 30%. Designed for practitioners or those leading process improvement. Green Belt Certification for successful completion of project included in the cost of the course.

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Lead Smarter: 2 Day Workshop — eliminate the eight wastes of management to allow time for leadership and coaching. Designed for managers to executives.

Disciplines of Speed: 1 Day Workshop — reduce the wastes in the office to increase speed while completing the task right the first time. Designed to office professionals to executives.

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Preparation, facilitation, and follow-up for strategic management alignment sessions, value-stream mapping, problem solving, workplace organization, and professional coaching.

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Bill Peterson is a Lean best practices teacher and consultant who draws on over 30 years of hands-on experience using Lean, Six Sigma and other continuous improvement tools to enhance process efficiency job satisfaction and organizational performance.

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