Lean Applied to Business Processes

Lean Applied to Business Processes is LeanBP’s flagship course—it’s designed to help you achieve a significant increase in capacity by eliminating waste in your business processes.

By completing this course and your action project, you’ll earn a Lean Green Belt at no additional charge.

Bill Peterson from William Peterson on Vimeo.

Do you believe that long bureaucratic processes are the constraint to your organization’s revenue or mission?

Ever wonder how you could apply lean to business processes such as engineering, invoicing/accounts receivable, purchasing/acquisition, customer service, sales and marketing, product development, IT, human resources, strategy and management decisions, etc.?

If you answered yes to these questions, then this course is for you.

This five-day program, which I teach at the University of Tennessee Haslam College of Business, is designed to create process improvement practitioners or lean leaders at any level. You’ll learn to reduce the time and effort to execute business processes by 30% to 80%, increasing throughput and making your organization more competitive in the global marketplace.


This program is for executives, managers, and business office teams in . . .

  • Manufacturing or product support
  • Maintenance, repair, and overhaul
  • Professional services firms (insurance, engineering, accounting, finance, etc.)
  • Military and government


Here’s what you’ll learn:

  • How to visualize your process so that you can streamline it (you’ll learn about strategic alignment, SIPOC, value stream mapping, the Theory of Constraints, and other key visualization tools)
  • How to analyze the root cause of waste in your process (the 8 Wastes, the 5 Whys)
  • How to apply lean countermeasures (visual management, standard work, the 5 S’s, eliminating multitasking)
  • How to implement an action plan and create a feedback loop for positive change


See what our participants have achieved:


Haslam Logo

Next Open Programs:

Feb. 28 – Mar. 4, 2022

Sept. 19 – 23, 2022

Want to talk about a customized version of LABP for your organization?

Email me at bill@leanbp.com or call me at 404-281-0811.

Congratulations to CenturyLink!

The techniques they learned in LABP helped them win a national award in 2019 from Training Magazine for reducing waste in their processes.

"Bill Peterson's Lean Applied to Business Processes is a unique approach to continuous improvement. His teaching/coaching style and his unique application of continuous improvement will make any business more efficient and a better place to work. The best process Improvement instructor I've had in over 20 years of studying the subject."— Chris Miller, Boeing Field Marketing Rep
"I knew in the first half hour that this class would be exceptional. Bill was engaging, knowledgeable, open, and humble enough to make me feel less intimidated. I feel hopeful about my ability to use the tools he taught. Great instructor!"— Participant, LABP Class, University of Tennessee
"Bill’s enthusiasm hooks you, but it’s his complete understanding of the theory and application of lean and his delivery of the material that set him apart. Professional, personable, and knowledgeable. One of the best."— Participant, LABP Class, University of Tennessee
"The LABP course directly addressed my company and professional needs. Prior to this course I had a decent understanding of Lean Six Sigma concepts, but now I have a well-rounded understanding. As for running an event, I now have the confidence, tools, and support to kick-start the process."— Participant, LABP Class, University of Tennessee
"Concepts covered throughout the course seem universally applicable, from ‘leaning’ one's personal routine to tackling an entire organization."— Participant, LABP Class, University of Tennessee
"This is a fabulous course. I will absolutely recommend this program to friends and suggest that the executive team send additional colleagues."— Participant, LABP Class, University of Tennessee