SIPOC with a Twist (Think Policies, not Processes)
In order to do your job, you need to see your job. As some of you already know, SIPOC is a process improvement tool that… Read More »SIPOC with a Twist (Think Policies, not Processes)
lean business processes
(VIDEO) Is Work in Process Sinking Your Productivity?
Knowledge work is invisible. It’s inside your head, or buried in emails and files. That’s the biggest problem you face when you’re trying to be… Read More »(VIDEO) Is Work in Process Sinking Your Productivity?
The 8 Biggest Wastes in the Business Office
In my first LeanBP Blog post, I explained the “why” for Lean Applied to Business Processes (LABP). Now, I’m going to explain the “what.”… Read More »The 8 Biggest Wastes in the Business Office
Mastering Your Circle of Influence
“Do your job!” If you watch football at all, you’ve heard this line before. It’s what coaches tell players when the game gets tight. No… Read More »Mastering Your Circle of Influence
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