Stop Reinventing the Work
“Things alter for the worse spontaneously, if they be not altered for the better designedly.” —Francis Bacon, British philosopher and scientist (1561–1626) Remember… Read More »Stop Reinventing the Work
8 wastes
A New Way to Browse the Blog
I’m happy to announce that Lean Applied to Business Processes is back on the schedule this fall at the University of Tennessee Haslam College of… Read More »A New Way to Browse the Blog
The Worst Waste of All
So—is it a 9 or is it a 6? Depends on who’s looking at the problem. You’ve probably seen memes similar to this that… Read More »The Worst Waste of All
VIDEO: Has a Business Process Ever Made You Cry?
Motion is one of the 8 wastes that plague the business office. (The kitchen, too, come to think of it.) Here’s a short and sweet… Read More »VIDEO: Has a Business Process Ever Made You Cry?
The Recipe for My Secret Sauce
No, this isn’t a special holiday cooking edition of the LeanBP Blog! To celebrate the season, I thought I’d share with you the formula… Read More »The Recipe for My Secret Sauce
Get Wise and Synchronize!
Want to learn how to shave weeks off knowledge work—with valuable learning as an added return on your investment? The first order of business… Read More »Get Wise and Synchronize!
10 Great Summer Reads from LeanBP
July and December are slow months for training, so that’s when I take the time to dive deeper into my course materials and take stock… Read More »10 Great Summer Reads from LeanBP
Where’s the Value in Your Business Processes?
Teaching Lean Applied to Business Processes is never dull. But once the conversation turns to finding value in the steps of a business process, things… Read More »Where’s the Value in Your Business Processes?
A Better Way to Brainstorm Root Causes
Determining root causes seems to be a lost art. It’s a discipline, and if we aren’t willing to apply disciplined thinking when diagnosing a problem… Read More »A Better Way to Brainstorm Root Causes
The 8 Biggest Wastes in the Business Office
In my first LeanBP Blog post, I explained the “why” for Lean Applied to Business Processes (LABP). Now, I’m going to explain the “what.”… Read More »The 8 Biggest Wastes in the Business Office