When Finger-Pointing Is a Good Thing
This month’s blog post will be short and sweet. Why? My WIP is at max! (If this concept is new to you, revisit my video on… Read More »When Finger-Pointing Is a Good Thing
visual management
A Better Way to Brainstorm Root Causes
Determining root causes seems to be a lost art. It’s a discipline, and if we aren’t willing to apply disciplined thinking when diagnosing a problem… Read More »A Better Way to Brainstorm Root Causes
SIPOC with a Twist (Think Policies, not Processes)
In order to do your job, you need to see your job. As some of you already know, SIPOC is a process improvement tool that… Read More »SIPOC with a Twist (Think Policies, not Processes)
(VIDEO) Is Work in Process Sinking Your Productivity?
Knowledge work is invisible. It’s inside your head, or buried in emails and files. That’s the biggest problem you face when you’re trying to be… Read More »(VIDEO) Is Work in Process Sinking Your Productivity?
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