VIDEO: Has a Business Process Ever Made You Cry?

Motion is one of the 8 wastes that plague the business office. (The kitchen, too, come to think of it.) Here’s a short and sweet lesson to remind you why it’s worth the effort to cut waste—and if you really want to dive in and revolutionize the way you handle office processes, let’s do it together. LABP is coming up at the University of Tennessee Haslam College of Business Feb. 10–14. Join me!


  1. Bill has a great way of breaking down complex process jargon into easily understood and practical examples (like this video). I took his class 10 years ago and I’ve never looked at processes the same. I highly recommend this course!

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