VIDEO: Has a Business Process Ever Made You Cry?
Motion is one of the 8 wastes that plague the business office. (The kitchen, too, come to think of it.) Here’s a short and sweet… Read More »VIDEO: Has a Business Process Ever Made You Cry?
business process improvement
The Recipe for My Secret Sauce
No, this isn’t a special holiday cooking edition of the LeanBP Blog! To celebrate the season, I thought I’d share with you the formula… Read More »The Recipe for My Secret Sauce
Get Wise and Synchronize!
Want to learn how to shave weeks off knowledge work—with valuable learning as an added return on your investment? The first order of business… Read More »Get Wise and Synchronize!
Lean Your Invoicing for a Quick Win
Congratulations! Your organization did the thing you set out to do. Whether that thing was a product or a service, you marketed it, made it,… Read More »Lean Your Invoicing for a Quick Win
10 Great Summer Reads from LeanBP
July and December are slow months for training, so that’s when I take the time to dive deeper into my course materials and take stock… Read More »10 Great Summer Reads from LeanBP
Are You Marching to the Beat of the Wrong Drum?
In the business office, we often tend to think of the deliverables we produce in terms of a rate. For example, we might have… Read More »Are You Marching to the Beat of the Wrong Drum?
Cut the Noise and Tame the Common Cause (Part Two of Two)
In my last post, I laid out the difference between special cause and common cause variation. Why is it important to know the difference?… Read More »Cut the Noise and Tame the Common Cause (Part Two of Two)
Variation in Your Processes—A Game of Chance (Part One of Two)
As most of you know, variation is a very big deal in manufacturing, because even the smallest change in production processes can have big consequences… Read More »Variation in Your Processes—A Game of Chance (Part One of Two)
Optimizing Without Balance—A Vicious Cycle
It’s counterintuitive to think that maximizing your job or your department’s throughput can have a detrimental effect on your company. But that’s exactly the problem… Read More »Optimizing Without Balance—A Vicious Cycle
Putting 5S to Work in the Business Office
If you read this blog regularly, you’re aware that the same lean tools that make manufacturing more efficient can work wonders in the business office.… Read More »Putting 5S to Work in the Business Office
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